Privacy Policy

Last updated: May 4, 2026

Big Lights LLC ("we," "us") respects your privacy. This Privacy Policy explains what information we collect when you visit biglightsllc.com (the "Site") or contact us, how we use it, and the choices you have.

1. Information We Collect

• Information you provide. If you contact us through the quote form or email, we collect the name, email address, phone number, event details, and any other information you submit.
• Automatic information. When you visit the Site, our analytics provider (Google Analytics 4) collects anonymized data such as your IP address (truncated), device and browser type, pages viewed, referrer, and approximate location at the city level. This is used to understand site usage in aggregate.

2. How We Use Your Information

• Respond to inquiries and prepare quotes for services.
• Deliver, invoice, and follow up on contracted services.
• Improve the Site's content and performance.
• Comply with legal and tax obligations.

We do not sell your personal information.

3. Cookies and Analytics

The Site uses Google Analytics 4 to measure traffic. Google Analytics sets cookies to distinguish unique visitors and sessions. You can opt out by installing the Google Analytics Opt-out Browser Add-on or by enabling Do Not Track in your browser, which we honor where supported.

4. Sharing

We share information only with:

• Service providers who help us run the Site or deliver services (e.g., email providers, payment processors), under confidentiality obligations.
• Government or legal authorities if required by law or court order.
• A successor entity in connection with a merger, acquisition, or sale of assets.

5. Data Retention

We retain inquiry data for as long as needed to respond to your request and for up to 24 months thereafter for follow-up. Project records are retained for 7 years to satisfy tax and contract obligations. Analytics data follows Google's default retention (currently 14 months).

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or port the personal information we hold about you, and to object to or restrict certain processing. To exercise any of these rights, email [email protected]. We will respond within 30 days.

If you are a California resident, you have additional rights under the CCPA, including the right to know what personal information we have collected and to request deletion. We do not sell personal information.

7. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

8. Security

We use reasonable technical and organizational measures to protect your information. No internet transmission is fully secure; we cannot guarantee absolute security.

9. Changes

We may update this Privacy Policy from time to time. We will post the revised policy here with a new "Last updated" date.

10. Contact

Questions about this Privacy Policy? Email [email protected] or write to Big Lights LLC, 31 Cobblestone Ct, Hilton Head Island, SC 29928.